Privacy Policy

We are the “controller” of the personal data we process about you. Essential Counsel Limited is registered in England and Wales under company number 16723611, with its registered office at Cubo Soho, Ilona Rose House, 111-119 Manette Street, London, W1D 4AL.

We are registered with the Information Commissioner’s Office (ICO) under registration number ZC062340. If you have any questions about this policy or how we handle your data, please contact us at contact@e-counsel.io.

Depending on how you use our services, we may collect and process: identity and contact details; account details; information you provide about your compliance needs or matter, including documents you upload or send us; payment and transaction information (card payments are handled by our payment providers, not stored by us); records of your communications with us; and technical and usage data collected through cookies and similar technologies.

We do NOT generally seek “special category” (sensitive) personal data. Please avoid sending us sensitive information unless it is necessary and we have asked for it.

We collect data directly from you when you contact us, create an account or use our services; automatically through cookies and similar technologies when you use our website; and from third parties, such as payment processors or professionals you ask us to work with on your behalf.

We use your personal data: to provide our services and perform our contract with you; to respond to your enquiries and manage our relationship with you; to refer you to, or liaise with, solicitors or other professionals at your request; to take payment and maintain financial records; to comply with our legal and regulatory obligations; to operate, secure and improve our website and services, including analytics; and to send you marketing where you have agreed to receive it, which you can opt out of at any time.

Where we use software or automated tools to help prepare or organise information, a member of our team reviews the output. We do NOT make decisions that produce legal or similarly significant effects about you by solely automated means.

We may share your personal data with: service providers who process data on our behalf under contract; solicitors or other professionals you ask us to refer you to or work with; our professional advisers, auditors and insurers; and regulators, law enforcement or other authorities where we are required or permitted by law to do so. We do NOT sell your personal data.

Where we transfer your personal data outside the UK, we ensure it is protected by an appropriate safeguard, such as UK adequacy regulations or an ICO-approved transfer mechanism (for example the International Data Transfer Agreement or Standard Contractual Clauses).

We use appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse or alteration, and we limit access to those who need it.

We keep your personal data only for as long as necessary for the purposes described in this policy and to meet our legal, regulatory and accounting requirements. For example, we generally keep financial records for six years. When data is no longer needed, we securely delete or anonymise it.

Under data protection law you have the right to: access your personal data; ask us to correct inaccurate data; ask us to erase data; restrict or object to our processing; request the transfer of your data; and withdraw consent where we rely on it.

To exercise any of these rights, contact us at contact@e-counsel.io. You also have the right to complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk, though we would welcome the chance to address your concerns first.

Our website uses cookies and similar technologies to help it function and to understand how it is used. You can manage your preferences through your browser settings and, where provided, our cookie banner. For more information, please see our Cookie Policy.

Our website and services are NOT directed at children under 18, and we do NOT knowingly collect their personal data.

We may update this Privacy Policy from time to time. The version published on our website applies, and we will show the date it was last updated at the top of this document.

Essential Counsel Limited, Ilona Rose House, Manette Street, London, England, W1D 4AL. Email: contact@e-counsel.io. Website: www.e-counsel.io.